Investigating Incidents & Root Cause Analysis

Course Content:-

When something goes wrong, asking the right questions is key.

This interactive web workshop will help you investigate effectively, uncover underlying causes and turn findings into meaningful improvements.

Learn how to:

• Investigate complaints, serious incidents and HR matters
• Identify what happened, and why
• Use practical, structured investigation tools
• Prevent similar issues from happening again
• Contribute confidently to internal and external investigations