Practice Managers are often the vital "jam" holding together the layers of the Practice/PCN: this is a rewarding but often challenging role. This impactful event is designed to celebrate and support Practice Managers, Deputy Practice Managers and PCN Managers in North East Essex, focusing on their critical role and providing tools, insights, and inspiration to thrive as individuals and leaders.
Brought to you by the Suffolk North East Essex Training Hub (SNEE), expect a mix of local updates, practical advice, inspiration, motivation and engaging discussions, and some much needed ‘me’ time.
9:30 – 10:00 Registration and Exhibition - An opportunity to network with your colleagues and visit the Exhibition Stands.
10:00 – 10:20 Welcome & Opening Remarks Anthony West, NEE Alliance Head of Primary Care.
10:20 – 10:50 Local Update: The Road Ahead for NE Essex Primary Care NEE Alliance Team.
10:50 – 11:30 Funding & Finances: Where’s the Money? - Katy Drew, Primary Care Development Manager, Sandison Easson Accountants Navigate the maze of income and funding streams and how to maximise Practice income.
11:30 – 11:50 BREAK
11:50 – 12:40 Succession & Workforce Planning: Building & Retaining Your Dream Team Denise Smith, Practice Manager, Merepark Medical Centre & PMA Trainer An opportunity to think about the future of your Team and discover strategies to plan, recruit, and retain your staff while managing workforce challenges with creativity and confidence.
12:40 – 13:30 Bridging the Gap: Managing Personalities, Resilience & Finding Balance Tracy Dell, Practice Manager, Trainer & Independent Consultant, NAPC Practice Manager of the Year 2019-22 Handling challenges from all directions - whether managing up, down, or navigating difficult personalities - requires both resilience and strategy. This engaging session blends practical techniques to help you stay adaptable, communicate effectively, and maintain well-being in high-pressure environments. Learn to balance serious responsibilities with a light-hearted approach, using real-world examples and interactive discussion to thrive in your role.
13:30 - 14.:15 LUNCH (Provided) / An opportunity to network with your colleagues and visit the Exhibition Stands.
14:15 - 14:50 Positive Spin Session: Rediscovering Your “Why Bother” Michelle Carmichael, Business Manager, Long Lane Medical Centre & PMA Trainer Take a step back to reconnect with the purpose and passion behind your role. This uplifting session will leave you recharged and ready to tackle challenges with renewed energy.
14:50 Closing Remarks & Prize Draw Ian Jones, Director, PMA Wrap up the day with reflections, key takeaways.
15:00 CLOSE