HR & Employment Issues for Practice Managers

This program is dedicated to addressing HR, employment, and personnel matters commonly encountered in general practice settings. Through this interactive session, we will delve into employment law, providing practical advice to help participants effectively manage their human resources and navigate staffing challenges.

Additionally, we'll offer updates on changes in employment regulations and legislative frameworks impacting practices and employers.

The web workshop can also explore various employment models for PCN staff and the associated liability implications for practices, including discussions on TUPE and redundancy where applicable, particularly in scenarios involving practice mergers, partnerships, or takeovers. Practical guidance will be provided on adapting to the changes brought about by new models of delivering GP services.

We will also cover holding difficult conversations with staff and how to motivate and get the best out of your teams.

Objectives:

Participants will enhance their comprehension of the contractual and legal obligations pertaining to staff employment, while also gaining frameworks for effectively managing staff behaviour. This can encompass:

• HR & Staff Management
• Understanding employment status and contracts
• Staying updated on legislative changes
• Handling holiday pay, sick pay, and overtime
• Addressing discrimination and promoting equality, covering topics such as sexual harassment in the workplace and family-friendly rights
• Efficiently managing contracts, probationary periods, and staff induction
• Developing skills for performance management and managing behavioural issues
• Understanding dismissal procedures, including unfair dismissal and disciplinary actions following the ACAS code
• Recognizing and addressing constructive dismissal, including instances of workplace bullying
• Dealing with grievances and implementing proper handling procedures
• Addressing working time concerns, including issues related to holidays
• Managing sickness, absence, and facilitating return to work
• Upholding family-friendly rights