Aim
To enable dental professionals and practice leaders to understand, manage, and embed compliance, risk, and regulation into everyday practice in a proactive, sustainable way.
Objectives
By the end of this session, participants will be able to:
- Understand what compliance really means beyond policies and paperwork
- Explain the CQC’s regulatory approach, including the Five Key Questions and Fundamental Standards
- Understand the Single Assessment Framework and how evidence is evaluated
- Identify how safety, effectiveness, caring, responsiveness, and leadership link together
- Recognise their individual responsibility in maintaining compliance
- Embed a culture of compliance, ownership, and continuous improvement within the team
- Prepare and maintain meaningful evidence for CQC inspections
Learning Outcomes
On completion of this session, participants will be able to:
- Describe the purpose and principles of compliance in dental practice
- Explain the structure of the CQC Single Assessment Framework
- Demonstrate how evidence, audits, and quality indicators support inspection outcomes
- Apply risk management principles across key safety areas, including IPC, sharps, medicines, safeguarding, and risk assessments
- Recognise how effective leadership and culture underpin compliance
- Contribute confidently to inspection readiness and ongoing quality improvement
- Shift compliance from a reactive, tick-box task to an embedded team behaviour
GDC Development Outcomes
This session meets the following GDC Development Outcomes:
- Outcome A – Effective Communication
- Outcome B – Management and Leadership
- Outcome C – Team Workin
- Outcome D – Maintaining and Improving Quality
About the Trainer
NICKI ROWLAND - BSc (Hons) and L5 in Leadership and Management
Nicki was placed in Dentistry’s Top 50 most influential people list in 2021 and 2025 for her endeavours in the fields of leadership and charity work with The Magic Dentist charity. She believes practice management training is vital because it empowers individuals and practices to work efficiently, sustainably, and ethically. Strong leadership skills drive team commitment and accountability resulting in better patient care, team wellbeing, and financial stability.
Nicki is contactable on [email protected] between 10am – 6pm Monday to Friday or visit her LinkedIn profile